30 Day Money Back Guarantee

Biota is committed to providing top-quality products to its customers. If you are not completely satisfied with your purchase for any reason, simply return it within 30 days of receipt for a full refund of the purchase price, less shipping, handling and taxes.

To receive your full money back refund, please:

1. Contact Biota at customerservice@biotausa.com
2. MAIL Proof of Purchase to Biota International LLC, 369 Lexington Avenue, Second Floor, NY NY 10017
3. MAIL original UPC from the Biota product to Biota International LLC, 369 Lexington Avenue, Second Floor, NY NY 10017, Attention Customer Service/Online Sales

Terms and Conditions of Money Back Guarantee – Limit one refund per person, household and/or address. Refund will be in the same form as method of payment for purchase. Refund amount excludes taxes and is limited to the purchase price of the Biota product less shipping and handling. Biota will not honor incomplete refund submissions.